As a local purchaser from my signature store, you will only need to come in and visit us. We will expedite the repair and the finished piece can be delivered by mail or picked up in person. Repair time estimate will be given on receipt of hte item. If it is within the warrenty period, there will be no charge (except mailing the return, if needed).
All jewelry purchased from David Stern Fine Jewelry Inc comes with a 1-year warranty against any defects,
All repairs must be pre-approved before we will accept delivery. Email the item number, invoice number, and a description of defect. We will send you a return authorization number and specific instructions.
All work is done in our own studio and all work is completed by our own in-house, highly trained jewelers.
All these conditions have ben put in place to insure the safe and most efficient process to complete your repair and return it to you as quickly and safely as possible.